Page 197 - Universitas Terbuka Center of Excellence In Asia 2010 and The World 2020 (A Journey Towards a Leading Open and Distance Education Institution 1984-2008)

13. Corrective action of internal audit findings.
14. Verification of corrective action of internal audit findings.
15. Management Review Meeting

16. External pre-assessment/pre-audit
17. Corrective action of pre-assessment findings

18. Verification of corrective action of pre-assessment findings.
19. External certification audit
20. Corrective action of external certification find ings.

21 . Drafting budget plan of activities for attaining ISO 9001:2000

Regional Office

The steps to attain ISO 9001 :2000 for the Regional Office have been a long

journey as the continual improvement process to be conducted in 11 Regional
Offices required effective coordination and deeper concentration due to their
scattered locations. This challenge, of course, would not prevent the decisive

effort to maintain quality and attain the recognition on quality management

standards from a credible certification body . In 2007, 11 Regional Offices of UT
have been certified with ISO 9001 :2000 .
In the following years , further effort is done to improve the quality

management system in more areas of UT main business processes. Since the

beginning of 2008 , ISO 9001 :2000 certificate has been awarded in the area of
academic administration services as part of the effort to assure the quality of
registration and academic services to students . Preparation for ISO 9001 :2000

certification in 2008 is underway for the management and partnership and

promotion in UT Headquarters and for distance learning services in 14 Regional
Offices , i.e. , (1) Medan, (2) Pangkalpinang , (3) Jambi, (4) Bengkulu , (5) Bandar
Lampung , (6) Serang , (7) Surakarta, (8) Denpasar, (9) Palu , (10) Kendari, (11 )

Manado, (12) Gorontalo, (13) Makassar, and (14) Jember. Considering the

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