Page 195 - Universitas Terbuka Center of Excellence In Asia 2010 and The World 2020 (A Journey Towards a Leading Open and Distance Education Institution 1984-2008)

of Bureaus, and Heads of Institutes. Meanwhile, for the Working Committee , Vice
Rector Ill and the Head of Quality Assurance Centre served as Management

Representative. Implementation of the program was chaired by Vice Rector Ill
with the Head of Learn ing Materials Service Centre served as the Vice Chairman .

Based on the activities conducted by Regional Offices (UPBJJ), some areas
of activities were determined in the quality management system .

• Socialisation , publication , and marketing.
• Students' recruitment and registration .

• Delivery of learning materials to students.
• Implementation of face-to-face tutorial (other types of tutorials are provided

by Faculty).
• Implementation of practice (internship) and practicum

• Examination administration (preparation , implementation, delivery/
consignment of the results to Examination Centre in UT Headquarters).
• Marking of examination papers (essay-type tests), practicum and internship

report, and final assignment.

• Implementation of cooperation (especially with local government).
• Development of alumni and student activities.
• Handling complaints of students and other service users.

• Finance and administration systems, including sales of learning materials and

other UT attributes.
• Personnel development and supervision .
• Utilization of facilities , infrastructures and ICT.

• Graduation ceremony and conferring of certificate/diploma .

With the number of Regional Offices to be prepared for ISO 9001 :2000

certification, and bearing in mind the comprehensive scope of activities
determined in the quality management system, the Team for Attaining ISO

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