Page 193 - Universitas Terbuka Center of Excellence In Asia 2010 and The World 2020 (A Journey Towards a Leading Open and Distance Education Institution 1984-2008)

accordance with ISO 9001:2000 standards. Overall , the preparation for attaining
ISO 9001:2000 includes the activities with the timeframes as in Table 1.

Table 1. Time Frame and Activities of Preparation for Attaining ISO 9001 :2000

ACTIVITY TIMEFRAME
Reviewing QA manual and procedures related to the development of learning
March 2006
materials and test materials.
Socialization March 2006
Documentation: quality policy, quality target, mapping business process March 2006

Facility, infrastructure, and working environment February 2006
Reorganisation of human resources: drafting HR qualification; recruitment of
course writers; reviewers of printed, non-printed learning materials, examination February 2006
papers, examination marking.
Preparation of activity records in accordance with the procedures April2006

Internal audit I June 2006
Corrective action based on of the internal auc:;t findings June 2006
Verification of the corrective action June 2006

Internal audit II August 2006
Corrective action based on the internal audit findings August2006
Verification of the corrective action August 2006
External pre-assessment September 2006
Corrective action based on the external pre-assessment findings September 2006

Verification of the corrective action September 2006
External certification audit October/November 2006

The road to the attainment of ISO 9001:2000 in academic aspect has not

easy although all of the _procedures in the relevant aspects have been developed
since 2001. Enthusiasm and interests to achieve the objective has been

consistently and continuously maintained by all level of leadership and
implementing units through hard work and high spirit for improvement to achieve

better quality management system. At last the certificate was awarded in
September 2007.

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