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has various facilities to help students, one of which was online tutorial . Until
2005, there were online tutorial services for 330 courses accompanied by 463

skilled tutors. The availability of tutors through online tutorials was to assist
students' learning process whenever needed. Online media was also regarded as

the right media for learning support services . Considering the diversity of
student's characteristics, student's needs to communicate with their tutor is a

dominant characteristic of UT students . This media enables them to communicate

either personally or collectively to their tutors regardless of distance and time
constraints. Table 3 shows the number of courses, tutors, and tutors who have
access to online tutorials offered by UT.

Table 3. Data of Online Tutorial 2005.2

NUMBER NUMBER NUMBER NUMBER OF ACCESS
FACULTY OF OF OF STUDENTS TUTORS
COURSES STUDENTS TUTORS
FMIPA 70 369 68 2803 8943
FEKON 49 5473 72 57277 32289
~
FISIP 108 5615 131 50021 36049
FKIP 78 1237 80 5809 13134

Masters in Public Adm. 12 122 61 12641 5885
Masters in Management 13 198 51 18615 9427
TOTAL 330 13014 463 147166 105727
Source: http://student.ut.ac.idlmod/statut

The data on the Table 3 shows that online tutorials for masters program in
public administration and management has high students' participations . This
was because the online tutorial was obligatory and an integral part of face-to-

face tutorial. On the other hand, the online tutorial for diploma and

undergraduate programs were not obligatory.

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