Page 132 - Universitas Terbuka Center of Excellence In Asia 2010 and The World 2020 (A Journey Towards a Leading Open and Distance Education Institution 1984-2008)

The Use of Information and

Communication Technology in
Information Services and Academic

Administration

In order to provide better services to the students and along with the
development in the use of internet in Indonesia, UT has established various

kinds of information and academic administration services through UT website.
These services include online registration , examination mark announcement,

Student Academic Progress Report (LKAM), and online examination . Additionally,
UT provides Interactive Voice Response (IVR) and short message system (SMS)

services. The IVR service is an interactive telephone service for many kinds of
information, i.e. , exam ination marks , schedules , etc. The information service via

SMS is a service from which the students can get information by sending SMS to
the calling number 6736 (for Mentari and Matrix card users) and to calling

number 3949 (for provider other than lndosat) . Today, this SMS service is being
developed into transmitting SMS by which UT can automatically send important

announcements to the students whose mobile numbers have been registered to
this kind service . Transmission of SMS services will be provided to all students

in any cellular operators .
The development of ICT truly presents new ways in doing a lot of things .

Generally in educational context, the application of ICT can increase the
efficiency of organizational operation and expand the reaching-out capability of

the institution , which in effect makes the institution having greater opportunities
to enhance its competitive ability. Therefore, in the self-evaluation context, ICT
aspects need to be reviewed in terms of how far the institution has applied it and

what efforts have been carried out to encourage its application .

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