Page 315 - Universitas Terbuka Center of Excellence In Asia 2010 and The World 2020 (A Journey Towards a Leading Open and Distance Education Institution 1984-2008)

Conclusion

UT has been making many efforts to improve the performance of UPBJJs in
order to realize its 2010 and 2020 vision and mission. Improvements of quality of
services through restructuring and revitalization of UPBJJs have been done for a

long time and have been disseminated at Rakornas 2005. The purpose of
revitalization is to enable UPBJJs to have the same quality of services related to

registration, examination, distribution of learning materials, academic and
administrative supports for students, and implementation of cooperation with

other institutions to increase student participation. Therefore, UPBJJs should
always implement their programs based on the vision and mission of UT. UT's

vision and mission are directed to three main focuses: Improvement of Academic
Quality, Improvement of Student Participation, and Improvement of Internal

Management. The position of UPBJJs as the front-line service providers in the
regions has caused them to develop. UPBJJs are centers of integrated and

effective services that can reach all UT's students . In addition , UT is now
preparing for ISO Certificate 9001-2000 for management development at 11

UPBJJs (Jakarta, Boger, Bandung , Semarang, Purwokerto, Yokyakarta,
Surabaya , Malang, Palembang , Padang and Pontianak) in order to assure the

quality of its program implementation.

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