Page 190 - Institusi Pendidikan Tinggi Di Era Digital: Pemikiran, Permodelan, Dan Praktik Baik

Institusi Pendidikan Tinggi di Era Digital: Pemikiran, Permodelan dan Praktek Baik 177

playground. The theme quality of MOOCs implementation becomes crucial
especially on the learner point of view. Learning experience in MOOCs is an
outcome that can be achieved by participants who demonstrate a
behavioral process. Therefore, a study on behavioral intention of MOOCs
with the antecedents of perceived satisfaction needs to be conducted. This
study was conducted to participants of MOOCs of UT, intended to find out
the effect of service quality to perceived satisfaction as well as its impact on
behavioral intention. This study can be used as a significant input to
enhance MOOCs quality dan can be used as a basis for policy maker to
reconsiderate the best method for sustainability of MOOCs. This paper will
explain three important points, namely: 1) MOOCs Quality Enhancement:
The Importance of Creating Effective Learning Experience; 2) Assessment of
Delivering Quality of UT’s MOOCs Toward Behavioral Intention, and 3)
Future adjustment of MOOCs.

A. MOOCS QUALITY ENHANCEMENT: THE IMPORTANCE OF CREATING
EFFECTIVE LEARNING EXPERIENCE

Uncertainty in enhancing learning effectiveness is likely due to quality
assurance of MOOCs that is not optimally applied (Wong et al, 2014).
According to Rosewel and Jansen (2014), implementing quality assurance
still become big problems, for example: 1) the backing of an academic
institution in offering MOOCs, 2) the course development process, 3)
instruction/teaching and learning, 4) learner supports (availibality of
modules and video materials), 4) assessment. According to Conole
(2014:68), quality assurance approach puts more emphasize on several
important points, namely: teaching as individual performance,
monitoring/judgment, the teacher as individual practitioner and
documentation. However, the challenge in quality of MOOCs is not only in
assurance level, but more on the enhancement of the quality learner
experience. This is the key issue that needs to be addressed if MOOCs are
going to be valuable and viable learning experience and be sustainable in
the future. So, it is quality enhancement that is required to that MOOCs
provide more open-up education, and better quality of the learner
experience.
Quality enhancement seems to be the best approach in order to be
able to learning experience to support lifelong learning. According to Conole