Page 225 - Universitas Terbuka Center of Excellence In Asia 2010 and The World 2020 (A Journey Towards a Leading Open and Distance Education Institution 1984-2008)

materials can be delivered to the students' addresses of or the nearest service

unit to the students. By continually improving the learning material services, it is
expected that the distribution of the course materials to the students can be done

fast, accurately, and efficiently, so that the stated vision and mission in the
distribution of the course materials to support the institutional vision and mission
of UT can be achieved .

In order to achieve the stated vision and mission , UT has to make all the

effort focusing on the achievement of the vision and mission. The Rector of UT
insists that the learning material service system plays an important role in the UT
management in the future. The specially designed course materials have to reach

the students timely. The delivery of the course materials has to be supported

with a reliable distribution system. The course materials should be timely
distributed and easily accessed by students. For this reason, UT has to provide
an appropriate number of course materials and it must be supported by an

automated inventory control system .
To face these challenges , improving the system of the learning material

services should be continuously conducted in terms of human resources
development, facilities and infrastructure, management, and computer

application . The training and development of staff must be continuously
conducted. The understanding and mastery of the system and the work

procedures must be increased , so that staff must have competencies in
performing their jobs and maintaining their responsibilities. The system and work

procedures that have been developed have to be consistently implemented and
regularly evaluated so that they can be continually improved as needed.

Continual improvement both internally and involving external units have to be
done. Awareness of developing the quality management system that has

become strong commitment of all units, from the top management down the
hierarchy to the staff level must be maintained and continually increased. By

200