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A. Susilo et al. · UTAKSES case study: Advancing digital access for students living in remote
areas without reliable internet - Universitas Terbuka, Indonesia
Methodology
The project was conducted for three years using an action research (AR) approach
(Zuber-Skerritt & Perry, 2002; Zuber-Skerritt & Fletcher, 2007). Following the
methodology of Zuber-Skerritt and Perry (2002), two action research cycles are
running concurrently. The first is the core AR cycle, which is concerned with the
practical problem to be solved. The other is the thesis AR cycle, in which the
researcher plans, acts, observes, and reflects on the academic component of the
research project and their learnings from it. Simultaneously, AR promotes
industry-university collaboration by strengthening links between researchers and
practitioners, and in this way contributes to information transfer (Erro & Alfaro,
2020). The study was organised into several activities, summarised in Table 11.
Table 11
Activities on UTAKSES
No. Activities 2021 2022 2023
A Instructional Design
Instructional Design Assessment x
Content Development x
Small group evaluation x
Content Deployment x
B Hot-Spot Infrastructure Development
Pilot Target Location x
Assessment of Existing Infrastructure x
Equipment Procurement x
Mockup Pilot Development (UT) x x
Mockup Trial (UT x
C Hot Spot Infrastructure Installation
Setting Up Hotspot Infrastructure x
Installation of HotSpot Infrastructure x
Student Testing and Feedback x
D System Design and Governance
Development of system design and x
governance – (workshop)
Training (Workshop) x
Coaching and evaluation x
E Evaluation and Reporting
Evaluation x
Reporting x
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