{"id":3545,"date":"2016-08-08T09:15:10","date_gmt":"2016-08-08T02:15:10","guid":{"rendered":"http:\/\/www.pustaka.ut.ac.id\/en\/?p=3545"},"modified":"2021-09-30T19:09:29","modified_gmt":"2021-09-30T12:09:29","slug":"ekma4369-manajemen-operasi-jasa","status":"publish","type":"post","link":"https:\/\/pustaka.ut.ac.id\/lib\/ekma4369-manajemen-operasi-jasa\/","title":{"rendered":"EKMA4369 – Manajemen Operasi Jasa"},"content":{"rendered":"<\/div><\/div><\/div><\/div><\/div>
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Untuk menggunakan layanan RBV secara fulltext, Anda gunakan login yang teraktivasi pada UT-Online (http:\/\/elearning.ut.ac.id) dan terdaftar sebagai mahasiswa Universitas Terbuka<\/strong><\/p>\n<\/div><\/section>
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EKMA4369 – Manajemen Operasi Jasa<\/h5>
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Dorothea Wahyu Ariani<\/strong>
\nEdisi 1 \/ 3 SKS \/ Modul 1-9
\n532 halaman: ilustrasi; 21 cm.
\nISBN 9789790116412
\nTangerang Selatan: Universitas Terbuka, 2014<\/p>\n

DDC 23: 658.4034<\/p>\n<\/div><\/section>
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MatakuliahManajemenOperasiJasamembahasmaterimengenai manajemen operasi jasa dalam perusahaan. Pembahasan ditekankan padadasar-dasarmanajemenoperasijasa,penerapandanteknik-teknik operasi jasa. Pembahasan diawali dengan pengertian manajemen operasi jasa untuk memberikan dasar pengetahuan mengenai operasi jasa bagi mahasiswa. Pembahasan dilanjutkan dengan materi mengenaidesain sistem operasi jasa, strategi operasi jasa, dan pengukuran kinerja. Pembahasan berikutnya adalah pembahasan mengenai teknik-teknik dalam manajemen operasi jasayang meliputi penentuan lokasi fasilitas, penentuan tata letak, dan teori antrean. Pada bagian akhir dibahas mengenai perencanaan sumber daya dan manajemen sumber daya dalam operasi jasa mengingat jasa memiliki karakteristik tertentu sehingga memerlukan pengelolaan yang baik.<\/p>\n<\/div><\/section>
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Daftar Isi<\/div>\n
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\nEKMA4369-DI<\/a>\n\n <\/div>\n <\/div>\n<\/section>\n
Tinjauan Mata Kuliah<\/div>\n
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\nEKMA4369-TM<\/a>\n\n <\/div>\n <\/div>\n<\/section>\n
Modul 1<\/div>\n
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\nEKMA4369-M1<\/a>\n\n <\/div>\n <\/div>\n<\/section>\n
Katalog Dalam Terbitan<\/div>\n
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\nEKMA4369-KDT<\/a>\n\n <\/div>\n <\/div>\n<\/section>\n\n<\/div>\n<\/p>\n<\/div><\/div>
<\/th><\/tr><\/thead>
FEB <\/td><\/tr>
Program Studi <\/td><\/tr>
Ekonomi Pembangunan (S1)<\/a><\/td><\/tr>
Ekonomi Syariah (S1)<\/a><\/td><\/tr>
Manajemen (S1)<\/a><\/td><\/tr>
Pariwisata (S1)<\/a><\/td><\/tr>
Akuntansi (S1)<\/a><\/td><\/tr>
Akuntansi Keuangan Publik (S1)<\/a><\/td><\/tr>
Kewirausahaan (S1)<\/a><\/td><\/tr>
Katalog Kurikulum <\/td><\/tr>
Katalog UT Sistem Penyelenggaraan 2025\/2026<\/a><\/td><\/tr>
Katalog Kurikulum FE, FHISIP, FKIP, FST UT 2025\/2026<\/a><\/td><\/tr><\/tbody><\/table><\/div>WP Table Builder<\/a><\/div><\/div><\/div>\n<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[127,133,132,115],"tags":[],"class_list":["post-3545","post","type-post","status-publish","format-standard","hentry","category-feb","category-kewirausahaan-s1","category-manajemen-s1","category-ruang-baca-virtual"],"_links":{"self":[{"href":"https:\/\/pustaka.ut.ac.id\/lib\/wp-json\/wp\/v2\/posts\/3545","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pustaka.ut.ac.id\/lib\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pustaka.ut.ac.id\/lib\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pustaka.ut.ac.id\/lib\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pustaka.ut.ac.id\/lib\/wp-json\/wp\/v2\/comments?post=3545"}],"version-history":[{"count":2,"href":"https:\/\/pustaka.ut.ac.id\/lib\/wp-json\/wp\/v2\/posts\/3545\/revisions"}],"predecessor-version":[{"id":20242,"href":"https:\/\/pustaka.ut.ac.id\/lib\/wp-json\/wp\/v2\/posts\/3545\/revisions\/20242"}],"wp:attachment":[{"href":"https:\/\/pustaka.ut.ac.id\/lib\/wp-json\/wp\/v2\/media?parent=3545"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pustaka.ut.ac.id\/lib\/wp-json\/wp\/v2\/categories?post=3545"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pustaka.ut.ac.id\/lib\/wp-json\/wp\/v2\/tags?post=3545"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}